WARRANTY TERMS:


We offer a one year warranty for all of our products. We will repair, replace or return the product within the warranty period and within the scope of warranty service, and restore the normal use function of the product for free within a reasonable time. Products outside the warranty and warranty coverage will be covered by a paid repair service in accordance with this service policy.

If your product needs warranty servicing, please email the original or copy of the purchase invoice, the product or accessory that requires warranty to info@atvel.com with as subject "warranty service". If you are unable to provide valid evidence such as the original or photocopy of the invoice for the product or accessory, your may be declined free of charge warranty servicing.

The following conditions do not apply to warranty and replacement terms:
1. The product is worn and worn normally.
2. Damage caused by human factors (including but not limited to: damage caused by falling, squeezing, collision, damage caused by liquid splashing, chemical corrosion, foreign matter entering the product).
3. Damage caused by improper use or improper maintenance (including but not limited to: for abnormal use, damage caused by incorrect connection and test).
4. It has been dismantled or repaired by any person or enterprise other than the after-sales service center or authorized service center, or the attachment batch number has been removed, the altered tamper-evident sticker is damaged or illegible.
5. The product is out of warranty.
6. Damage caused by force majeure.