Returns Policy
Thank you for your purchase from us. If you're unhappy with your purchase from Atvel within 30 days
from the date of purchase, please follow the instructions below for a timely return. Products purchased
directly from Atvel.com may be returned for credit within 30 days of the date of purchase. Please return
your product in its original packaging.
Credits are issued via the payment method used for original purchase. Beyond 30 days credits will only
be issued when Atvel determines that the return is due to a mistake made on the original order by Atvel.
Products sent in to Atvel will not be returned to sender whether credit is issued or not. Shipping charges
are not credited. Atvel does not reimburse postage/shipping charges to return product. Products
returned collect or COD will not be accepted. Please allow 4-6 weeks for processing of a return.
Any other questions, please contact at +1 229 252 83 58 (9:00 a.m. - 6:00 p.m. EST Monday – Friday).
Return Form
To return products purchased from Atvel.com, please complete the following steps:
1. Submit the form below. Our team will respond with return authorization information within 48
hours.
2. Package the item(s) to be returned in the original Atvel packaging.
Thank you for your purchase from us. If you're unhappy with your purchase from Atvel within 30 days
from the date of purchase, please follow the instructions below for a timely return. Products purchased
directly from Atvel.com may be returned for credit within 30 days of the date of purchase. Please return
your product in its original packaging.
Credits are issued via the payment method used for original purchase. Beyond 30 days credits will only
be issued when Atvel determines that the return is due to a mistake made on the original order by Atvel.
Products sent in to Atvel will not be returned to sender whether credit is issued or not. Shipping charges
are not credited. Atvel does not reimburse postage/shipping charges to return product. Products
returned collect or COD will not be accepted. Please allow 4-6 weeks for processing of a return.
Any other questions, please contact at +1 229 252 83 58 (9:00 a.m. - 6:00 p.m. EST Monday – Friday).
Return Form
To return products purchased from Atvel.com, please complete the following steps:
1. Submit the form below. Our team will respond with return authorization information within 48
hours.
2. Package the item(s) to be returned in the original Atvel packaging.